This Privacy Policy explains how Elyn ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application and related services.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Username, email address, and profile information you choose to provide
- Content: Videos, photos, text posts, comments, and messages you create and share
- Profile Data: Profile pictures, background images, and personal descriptions
- Communication: Messages and communications with other users
1.2 Information We Collect Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: How you interact with our app, features used, time spent
- Content Metadata: File sizes, creation dates, and technical specifications of your content
- Location Data: General location information (if you choose to enable location services)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and display your content and profile information
- Enable communication between users
- Personalize your experience and content recommendations
- Ensure platform safety and enforce our Terms of Service
- Respond to your inquiries and provide customer support
- Send important service updates and notifications
3. Information Sharing and Disclosure
3.1 Public Information
Content you choose to make public, including videos, posts, and profile information, will be visible to other users of our platform.
3.2 Limited Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time through the app settings.
6. Your Rights and Choices
6.1 Account Controls
- Update or modify your profile information
- Control who can see your content and profile
- Block or unblock other users
- Delete your account and associated data
6.2 Content Management
- Edit or delete your posts and videos
- Control the visibility of your content
- Report inappropriate content or users
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Users
If you are using our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: support@elyn.com
- Through the app's support section
Effective Date: This Privacy Policy is effective as of September 1, 2025, and was last updated on September 1, 2025.